(Tentative Schedule-subject to change)

12pm-10pmKC208Convention Registration
Information Desk
9:30am-3pmCAFE Pre-Convention Tour - Discover Banff & Lake Louise
12pm-3pmKC202C.A.F.E. Board Meeting
3pm-5pmKC202Provincial Association Meeting
5pm-6pmKC305Future Leaders Meet & Greet
5pm-6pmKC303Small Fairs Meet & Greet
6pm-6:30pmKC100Welcome Cocktail
6:30pm-10pmKC101/KC103Dinner and Cabaret
10pm-1amPDC102/PDC103Hospitality Suite
8am-8pmKC208Convention Registration
Information Desk
7:15am-8amKC101/KC103Buffet Breakfast
8am-8:30amKC101/KC103Opening Ceremonies & Welcome
8:30 am-9:50amKC101/KC103Opening Keynote: Robin Esrock "The Power of Story"
10:05am-11:05pmConcurrent Workshops
KC105Karen Massicotte: Implementing a Zero Waste Strategy
KC301Roxann Amyotte: Governance: You have it - now WIN AT IT!
KC303Marc Chriqui: Turn Your Event Into a Connected Marketplace
KC305Max Fritz: Why You Need a Strategic Plan
1:30pm-3:30pmConcurrent Workshops
KC105Service Members Meeting
KC301Fair Managers Panel & Discussion
KC303Volunteer Organized Fairs and Events Panel & Discussion
KC305Future Leaders Group
KC306Staff Organized Fairs and Events Panel & Discussion
3:45pm-5:30pmKC200/KC201/KC203/KC205Tradshow Reception, 50/50 draw
6:30pm-10pmKC101/KC103Awards Dinner & Showcases
10pm-1amPDC102/PDC103Hospitality Suite
8am-5pmKC208Convention Registration
Information Desk
7:30am-8:30amKC101/KC103AGM sign-in
7:45am-8:45amKC101/KC103Buffet Breakfast & Panel: Millenials
8:45am-9:30amKC101/KC103CAFE AGM
9:30am-10:30amKC202CAFE Board Meeting
To elect the executive
9:30am-10:30amKC101/KC103Plenary Session: Tim Reid: Dealing With Significant Change in Your Organization
10:45am-11:55amConcurrent Workshops
KC105Scooter Korek & Bennett Kavals - Customer Service: Not By Accident
KC301James Radke: Successfully Managing Your Concessions: Best Practices and What the Future Holds
KC303Dario Hudon-Vennelli: Facebook-Targeting & Marketing New Audiences
KC305Max Fritz: Getting Started on Your Strategic Plan
12:05pm-1:55pmKC101/KC103Lunch & Showcases
Announcement of 2019 convention location
Introduction of new board and presentation of gavel to new president
2pm-3pmConcurrent Workshops
KC301Panel: Susan Kuzma, Chelsea Galloway, Andrew Pogson: Best Practices for Booking Entertainment
KC303Karen Lynch: Marketing Fairs in Big Cities
KC305Doug Griffiths: Working Together With Your Community
3:10pm-4:10pmConcurrent Workshops
KC105Christina Sturgeon: When You Fail To Plan...You Plan To Fail - Creating Your Biosecurity Plan
KC301Sheena Swierenga: Volunteers Here! Volunteers There! Volunteers Everywhere!
KC303Laura Richard: From Sponsorships to Partnerships
KC305Dario Hudon-Vennelli: Snapchat and Instagram for Business
4:20pm-5:30pmKC101/KC103Closing Keynote Doug Griffiths: 13 Ways to Kill Your Community
5:30pmKC101/KC103Convention closing remarks & 50/50 draw
6pm-6:30pmDepart hotel for closing evening
6:30pm-10pmClosing evening event
10pm-10:30pmReturn to hotel

Hyatt Regancy Montreal


More information and registration is available here 
Note: tradeshow spaces are limited.

Thursday, November 22nd, 2018

Click here for Frequently Asked Questions


Tradeshow Exhibitors

Dispatch Talent

860 Palmerston Ave, Toronto ON M6G 2S2

At Dispatch Talent We Deliver Entertainment. If you have an outdoor event then we have expert performers who put on great shows. We make it easy to animate your fair. From Guinness record holding fire eaters, strolling stilt characters, interactive drum, magic, juggling and hula hoop workshops and so much more. Go to and see profiles of the performers. You can even talk to the performers on the website. We make it easy to bring fun to fairs.

Global FMX

Kris Garwasiuk
250-470-4005 – fax 250-861-1374

Global FMX is Canada’s longest running and premier freestyle motocross show. With over 20 years of producing high action “Professional” freestyle motocross shows of all sizes Global FMX has produced shows for events such as the Las Vegas Freemont street Experience and the World Expo in Shanghai China. With a long list of references and referrals at your request we guarantee our team will leave a lasting impression on your event.

West Coast Lumberjack Shows Ltd

Darren R Dean
4002 Forbidden Plateau Rd, Courtenay BC  V9J 1P9

Producer of award winning family entertainment.  Watch lumberjacks perform feats of strength and skill along with a healthy dose of humour.  With several shows available, we have a show to fit any event and at any location.  A guaranteed crowd favourite and fun for all ages!  Contact Darren for nationwide bookings.

Event Staff Canada/AuthentiGATE

117-B 10th St, Brandon, MB R7A 4E7
Sean Farnell, CEO
AuthentiGATE is a Canadian company specializing in online and onsite ticketing and admission services for small and large scale fairs and festivals. Established in 1987, AuthentiGATE has become a leading supplier of these services to the Canadian Fair Industry, servicing many of Canada’s premier events.

PAL Insurance Brokers Canada

Matt Taylor, General Manager
2 Norfolk St S, Simcoe ON  N3Y 2V9
800-265-8098 ext 229

PAL Insurance Brokers Canada Ltd. is Your 100% Canadian Specialty Broker for Fairs, Exhibitions, Festivals, Hole in One Contests and much more. PAL provides Special Event and Liquor Liability insurance for many types of events across Canada, as well as insurance for Exhibitors/Kiosks/Food Vendors (individual or on a blanket basis), event planners, caterers, performers and entertainers, and servers. PAL also specializes in event cancellation and contents in storage insurance. PAL’s Weddinguard program provides 3 days of liquor liability for weddings.  PAL’s advanced website is fast and easy to use, and many applications can be completed automatically and bound online. Please visit for further information.

Fusion Talent Group

Andrew Pogson
344 William St, Stratford ON  N5A 4Y5
FUSION Talent Group represents world class artists and attractions as a strategic partner with fairs and festivals internationally.   We offer in-house production and mentorship programs that have launched shows like The Magic Bean and Circus DuBois.  Focus on quality family programming has made FUSION Talent Group one of the leading entertainment agencies in the industry.

Spot On Entertainment Inc

Amy White
700 Finley Ave, Ajax ON  L1S 3Z2
With offices in Toronto and Montreal, Spot On Entertainment produces The President’s Choice® SuperDogs™ and other live shows in a diverse and continually expanding catalogue. Using the professional experience of its executive, creative and management teams, Spot On extends its various brands from theatrical production into the media and merchandising/licensing fields.

Our mission—to entertain audiences and promote the interests of our sponsors—inspires us to keep our shows fresh each year, from our midway productions to our arena shows to our new hit watershow WaterBark™, a co-production with Milord Entertainment.


Showcase Performers



The Banff Centre
107 Tunnel Mountain Dr, Banff AB T1L 1H5

Room cost - $160
Plus $15 Facility Fee per night ** Includes campus-wide Wi-Fi, phone calls across North America, access to Sally Borden Fitness and Recreation facilities, as well as parking.

To make your reservation and to receive the special CAFE convention room rate, please follow this link prior to Friday, October 9, 2018:

Book your accommodations for the CAFE Covention here
The Banff Centre for Arts and Creativity

Hyatt Regancy Montreal


For your convenience, we have arranged discounts for your travel to the 2018 CAFE Convention in Banff AB with Air Canada and WestJet. If you plan on renting a vehicle for any portion of your travel please remember to use your Promo Code (found in the Member's Zone) for Discount Car and Truck Rentals, National or Enterprise Rent-A-Car. 

Air Canada

***Book your flight to the CAFE Convention with Air Canada, using promo code ZRCABHF1 and be entered for your chance to win our flight for FREE!***

Air Canada - 5% Discount on Tango Fares or 15% Discount on Flex Fares!

Your promotion code:  ZRCABHF1

Applicable Rules

The booking is to be made to the following city: Calgary, YYC(AB)

Travel period beings Wednesday, November 14, 2018 and ends Friday, November 30, 2018.

Promotion Code.  In order to take advantage of the discounted fares, Event delegates must book their flight at and enter the applicable Promotion Code in the search panel. If the Promotion Code is not entered or is entered incorrectly, the discounts will not be applied to the booking. The applicable Promotion Code must be recorded on the delegate's ticket by ticketing agencies/airlines.
Eligible Tickets. A ticket is eligible for the discount provided it has been purchased on, and provided the Promotion Code has been applied at time of purchase. Any ticket not purchased on for the purposes of travel to an Event will not qualify for any benefits provided by the Meetings and Conventions Product. A ticket purchased on but for which the applicable Promotion Code was not entered or was entered incorrectly will not be eligible for the Discount.
Discount. The Discount is applied to the fare at the time that the travel ticket with Air Canada is purchased. The Discount and the fare are subject to all applicable taxes and surcharges.
Eligible Routes. Only bookings made to the designated convention city are eligible for the Discount. Bookings originating in the convention city are not eligible.
Changes. The Discounts, the Meetings and Conventions Travel Services, these Terms and Conditions, Air Canada's fares, schedules and policies, and any and all equipment used in connection with the provision of the Meetings and Conventions Travel Services may be changed or terminated by Air Canada at any time and for any reason, in each case without notice or liability. Air Canada may terminate or reduce flights to any Event city at any time and for any reason without notice or liability.
Agents. Should your Organization appoint a travel management company (the “Agent”), your organization shall, and shall cause the Agent to, abide by the applicable fare rules contained in Air Canada's tariffs. Failure to comply with the fare ticketing rules, and these terms and conditions will result in the issuance of debit memos.

Airport Shuttle

Brewster Inc will be our preferred convention shuttle service from and to the Calgary Airport.

Book your shuttle using promo code CAFE2018 to receive a 20% discount.

Click here to make your reservations: Brewster Express Airport Shuttle


WestJet – 10% off Econo or 15% off Plus Fares

On behalf of our team, we would like to thank you for choosing WestJet for your travel plans. To take advantage of this offer, you will need the discount code listed below. If you have questions about how to complete a booking with your discount codes, please check out our frequently asked questions.

Travel from: November 14 – 30, 2018
Coupon Code: QCPY4AV
Promo Code *for call in reference only: YYC02 

You can change or cancel reservations within 24 hours of booking at no charge. Further changes or cancellations can be made up to 2 hours prior to the flight; please note additional fees or charges may apply for each guest depending on fare class booked and differences in fare. Check out our service fees page for more information.

* Discount codes are only valid for travel on the dates indicated above. Percentage discount indicated can be applied towards base fares displayed in the Econo and Plus category. Percentage discount is applied to base fare. The base fare may be represented as Air Transportation Charges (excepting Other Air Transportation Charges) in the booking flow. Other air transportation charges, taxes, fees and charges are not discounted. Discount only applies to flights marketed and operated wholly by WestJet, and is not applicable when travelling with our code-share, interline or other airline partners. WestJet operated flights are indicated by "Operated by WESTJET" during your fight search. New bookings only. Offer is limited and subject to availability. Discount codes are intended for use by the event attendees and organizers only. Distribution to any outside third parties or unauthorized channel is prohibited. Discount can be used for a one-way or round-trip booking. Discount cannot be applied towards multi-city bookings. Only one discount code may be used per booking. No cash value. Non-refundable. Discount cannot be used towards the purchase of a Member Exclusive fare. Discount cannot be used towards the purchase of a WestJet Vacations package. Discount cannot be combined with any other discount codes, promotional offers or companion voucher bookings. Travel bank credits cannot be used as a form of payment when booking with WestJet dollars on To make a booking using Travel Bank, WestJet dollars or to change or cancel please call 1 888-937-8538. If the booking is changed or cancelled, the discount will no longer apply. WestJet dollars can be used towards payment of the base fare of an eligible flight, available on or through WestJet's contact centre. WestJet dollars can only be redeemed from one account per booking. WestJet dollars cannot be applied against taxes, fees or charges and can only be used for new bookings. Minimum redemption rules apply and may vary. Other restrictions may apply and are subject to change at any time. Full details available at See your travel agent or book online at The discounts, the meetings and conventions travel services, these terms and conditions, WestJet's fares, schedules and policies, and any and all equipment used in connection with the provision of the meetings and conventions travel services may be changed or terminated by WestJet at any time and for any reason, in each case without notice or liability. WestJet may terminate or reduce flights to any event city at any time and for any reason without notice or liability.




Friends of CAFE